Contact Us

If you have any questions or concerns, please do not hesitate to contact us.

We will get back to you within 24 hours : 

Customer Service Center：
Email : jessica@easunpower.com
Tel/Whatsapp: +86 133 6053 6510  

Business time: Mon-Fri: 9:30 AM - 6:30 PM (UTC+8)

In order to provide you with our better service and speed up the response time of the reply, you'd better provide the following relevant information before contacting us. More details will be better.

(1) For questions about suitable product models, please provide the parameters and quantity of your solar panels or other information.

(2) For cancellation of the order, please contact us within 12 hours, provide the order number and state the reason.
NOTE: Once the order has shipped, we don't support cancellation.

(3) For cooperation and wholesale, please describe the details of your thoughts in the email. It's better to have a product model, quantity, and the form of cooperation, then we can discuss the details.

(4) For after-sales questions, please make sure that your purchase from easunpower.my.com, and attach the order number we provided. If it involves related products, please attach product models.